Who We Are

This Privacy Policy explains how Krista Digital LLC (“Krista Digital,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit kristadigital.com (the “Website”), contact us, subscribe to our communications, book a call or service, or otherwise interact with us through the Website.

For purposes of applicable data protection laws, including the European Union and United Kingdom General Data Protection Regulation where applicable, Krista Digital LLC is the controller of personal information covered by this Privacy Policy.

If you have questions about this Privacy Policy or how we handle your information, you can contact us at:

Krista Digital LLC

418 Broadway STE R

Albany, NY 12207

USA

Email: hello@kristadigital.com

Information We Collect

The personal information we collect depends on how you interact with Krista Digital and the Website.

Information You Provide to Us

We may collect information you provide directly, including:

• your name, email address, and other contact information;

• information you submit through contact forms, inquiry forms, or booking forms;

• information you provide when scheduling a call or service;

• newsletter subscription and marketing preferences;

• billing and transaction information associated with services you purchase; and

• other information you choose to provide when communicating with us.

Payment card information is processed by our third-party payment processor. Krista Digital does not directly store your full payment card details.

Information Collected Automatically

When you visit the Website, we and our service providers may automatically collect certain information about your visit, including:

• IP address;

• browser and device type;

• operating system;

• pages viewed;

• referring pages or websites;

• approximate visit times and dates;

• interactions with the Website; and

• cookies and similar technologies used for analytics, functionality, and performance.

We may also collect information about your interactions with marketing emails, such as whether an email was opened or a link was clicked, where supported by our email service provider and permitted by applicable law.

How We Use Your Information

We may use personal information to:

• operate, maintain, and improve the Website;

• respond to inquiries and communicate with you;

• schedule Fit Calls, Office Hours, and other appointments;

• provide services you request or purchase;

• process payments and maintain transaction records;

• send confirmations, administrative messages, and other service-related communications;

• send newsletters, updates, and marketing communications you have chosen to receive;

• understand how visitors use the Website and evaluate Website performance;

• maintain the security and integrity of the Website;

• maintain appropriate business, financial, and administrative records; and

• comply with applicable legal, tax, accounting, and regulatory obligations.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.

Legal Bases for Processing

If you are located in the European Economic Area or United Kingdom, we process personal data only when we have a valid legal basis to do so.

Depending on the circumstances, we may rely on:

Contract. We may process information when necessary to provide a service you have requested or take steps at your request before entering into an agreement.

Legitimate interests. We may process information where reasonably necessary to operate and improve our Website and business, respond to inquiries, understand Website performance, maintain security, and communicate with customers and prospective customers, provided those interests are not overridden by your rights and interests.

Consent. We may rely on your consent for certain marketing communications, non-essential cookies, or other processing where consent is required by law. You may withdraw your consent at any time.

Legal obligations. We may process and retain information when necessary to comply with applicable legal, tax, accounting, or regulatory requirements.

How We Share Information

We do not sell your personal information.

We may share personal information with third-party service providers that help us operate the Website and our business. Depending on how you interact with us, these may include providers that support:

• website hosting and functionality;

• website analytics;

• appointment scheduling;

• payment processing;

• email marketing and newsletter distribution; and

• other business and technical operations.

Our current service providers may include:

Framer, which we use to build and operate the Website.

Google Analytics, which we may use to understand Website traffic and usage.

Cal.com, which we use for appointment scheduling and booking.

Stripe, which we use to process certain payments.

Kit, which we may use for email marketing, newsletter subscriptions, and related communications.

These providers may process personal information according to their own privacy policies and the services they provide to us.

We may also disclose personal information where reasonably necessary to:

• comply with applicable law, regulation, legal process, or governmental request;

• protect the rights, property, or safety of Krista Digital LLC, our clients, Website visitors, or others;

• investigate fraud, security incidents, or misuse of the Website; or

• facilitate a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction involving Krista Digital LLC.

Cookies and Similar Technologies

The Website and our service providers may use cookies and similar technologies to operate the Website, remember preferences, understand Website usage, and measure performance.

Some cookies may be necessary for the Website to function, while others may support analytics or other optional features.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

You may also be able to control or delete cookies through your browser settings. Disabling certain cookies may affect how some Website features function.

Analytics

We may use Google Analytics to understand how visitors interact with the Website. Google Analytics may collect information such as pages visited, approximate location derived from an IP address, device and browser information, referring websites, and interactions with the Website.

We use this information to understand Website performance and improve the visitor experience.

Marketing Communications

If you subscribe to our newsletter or otherwise choose to receive marketing communications, we may use your contact information to send you emails about Krista Digital, our services, content, resources, or other updates.

You may unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional or service-related communications associated with a booking, purchase, or existing client relationship.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to request:

• access to personal information we hold about you;

• correction of inaccurate personal information;

• deletion of certain personal information;

• restriction of certain processing;

• objection to certain processing;

• portability of certain personal information; and

• withdrawal of consent where processing is based on consent.

You may also have the right to opt out of certain uses or disclosures of personal information where applicable law provides that right.

To submit a privacy request, contact hello@kristadigital.com.

We may need to verify your identity before completing certain requests. Your rights may also be subject to exceptions or limitations under applicable law.

Additional Rights for EEA and UK Visitors

If you are located in the European Economic Area or United Kingdom, you may have the rights described above under applicable data protection law.

You also have the right to lodge a complaint with the data protection authority responsible for your country or region if you believe your personal data has been processed unlawfully.

We encourage you to contact us first if you have concerns about how your information has been handled.

California Privacy Rights

California residents may have additional rights regarding their personal information under applicable California privacy laws.

Krista Digital does not sell personal information for monetary consideration.

California residents may contact us at hello@kristadigital.com to request information about our privacy practices or exercise rights available to them under applicable law.

International Data Transfers

Krista Digital LLC is based in the United States, and some of our service providers may process or store information in the United States or other countries outside the country where you live.

Where applicable law requires additional safeguards for international transfers of personal data, we and our service providers use legally recognized transfer mechanisms or other appropriate safeguards.

Automated Decision-Making

Krista Digital does not use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects concerning you.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, communicating with you, and meeting applicable legal, tax, accounting, or reporting obligations.

Retention periods may vary depending on the type of information, why it was collected, and any applicable legal requirements.

How We Protect Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

The Website and Krista Digital’s services are intended for adults and are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact hello@kristadigital.com so we can take appropriate action.

Third-Party Websites and Services

The Website may contain links to third-party websites or services.

Krista Digital is not responsible for the privacy practices, security, or content of third parties. We encourage you to review the privacy policies of any third-party websites or services you choose to use.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Website, business practices, service providers, or applicable requirements.

When we update this Privacy Policy, we will revise the effective date at the top of this page. If changes are material, we may provide additional notice where appropriate or required by law.

Contact Us

If you have questions about this Privacy Policy, want to exercise a privacy right, or have concerns about how your personal information is handled, contact:

Krista Digital LLC

418 Broadway STE R

Albany, NY 12207

USA

Email: hello@kristadigital.com

Website: kristadigital.com

Effective Date: October 4, 2026